Overview
KAIMIND provides AI worker implementation, automation, integrations, software delivery, and related business services. This Privacy Policy describes our privacy practices for the KAIMIND website and services.
This policy is intended to support meaningful consent under Canadian privacy laws. It is written to explain what we collect, why we collect it, how it may be shared, and the choices available to you.
Who Is Responsible
KAIMIND is responsible for personal information under its control. If you have questions, requests, or complaints about privacy, contact us at hello@kaimind.ca.
Information We Collect
We collect personal information that you provide directly to us, including:
- Contact details such as your name, email address, company, and message content when you submit a form or email us.
- Business information you choose to share with us so we can assess, scope, deliver, or support KAIMIND services.
- Account, billing, support, and service information if you become a customer.
- Marketing consent preferences if you subscribe to receive updates from us.
We may also collect limited technical information automatically, such as IP address, device type, browser type, pages visited, referral URL, timestamps, and basic security logs. This information helps us operate, secure, troubleshoot, and improve the website and services.
How We Use Your Information
We use personal information for the following purposes:
- To respond to inquiries and provide information you request.
- To assess, provide, operate, secure, maintain, and improve KAIMIND services.
- To communicate about projects, service updates, support, billing, and account matters.
- To send marketing emails only where we have consent or another lawful basis to do so.
- To protect against fraud, misuse, security incidents, and unauthorized access.
- To comply with legal, accounting, tax, regulatory, dispute-resolution, and recordkeeping obligations.
We do not sell personal information. We do not use customer business data for third-party advertising.
Consent and Choices
By submitting information to us, you consent to our collection, use, and disclosure of that information for the purposes described at the time of collection and in this policy. You may withdraw consent, subject to legal or contractual restrictions, by contacting us at hello@kaimind.ca.
If you withdraw consent for information that is needed to provide a service, we may not be able to provide or continue that service.
Cookies and Similar Technologies
The public KAIMIND website currently uses essential technology needed to operate the site. If we enable analytics, advertising, retargeting, profiling, or other non-essential tracking tools, we will request consent before loading those tools where required.
You can manage browser-level cookie settings through your browser. If a cookie banner is displayed, you can use it to accept or reject non-essential cookies for this site.
When We Share Information
We may share personal information with service providers that help us operate the website and deliver services, such as hosting providers, email providers, form processors, analytics providers if enabled, customer support tools, payment processors, professional advisors, and security vendors.
These providers are authorized to use personal information only as needed to provide services to KAIMIND or meet legal requirements. We may also disclose information if required by law, to enforce our rights, to protect security, or in connection with a business transaction such as a merger, financing, or sale of assets.
Cross-Border Processing
Some service providers may process or store information outside your province or outside Canada, including in the United States or other jurisdictions. When information is processed outside Canada, it may be accessible to courts, law enforcement, or government authorities in those jurisdictions according to local law.
Retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of information, the nature of the relationship, legal requirements, and operational needs. When information is no longer needed, we delete, anonymize, or securely dispose of it.
How We Protect Information
We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, and destruction. These safeguards may include access controls, encryption in transit, account controls, service-provider review, and security monitoring.
No website or service can be guaranteed to be completely secure. If we identify a privacy or security incident that creates a real risk of significant harm, we will handle notice and recordkeeping in accordance with applicable law.
Your Rights and Choices
Depending on where you live and the nature of your relationship with KAIMIND, you may have rights to:
- Access personal information we hold about you.
- Correct inaccurate or incomplete personal information.
- Withdraw consent, subject to legal or contractual limits.
- Request deletion or de-indexing where applicable.
- Ask questions or make a privacy complaint.
To make a request, email hello@kaimind.ca. We may need to verify your identity before responding.
Email Communications
If you subscribe to marketing emails, we will use your email address to send the updates you requested. You can unsubscribe at any time using the unsubscribe mechanism in our emails or by contacting us.
Changes to This Policy
We may update this Privacy Policy as our services and legal obligations evolve. When we make material changes, we will update this page and, where appropriate, provide additional notice.
Contact Us
If you have questions, requests, or complaints about this Privacy Policy or how KAIMIND handles personal information, email us at hello@kaimind.ca.